Accessibility Statement

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At Charlotte Hayes Coaching, we are committed to making our website and services accessible to everyone, including people with disabilities. We believe in providing an inclusive and user-friendly online experience for all visitors.

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Our Commitment

We strive to ensure that everyone—regardless of ability—can access the information, resources, and coaching services offered through our website. Our ongoing efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which outline best practices for creating accessible digital experiences.

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Measures We Take

To support accessibility, Charlotte Hayes Coaching:

• Uses a responsive and mobile-friendly design for ease of use on all devices

• Incorporates alt text for images and descriptive link text

• Ensures sufficient color contrast for text and backgrounds

• Enables keyboard navigation for key site functions

• Reviews new and updated content for accessibility compliance

• Provides transcripts or accessible alternatives for multimedia content upon request

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Ongoing Efforts

We recognize that accessibility is an ongoing effort. Our team regularly reviews the website and welcomes user feedback to identify and address potential accessibility barriers. We aim to continuously improve the experience for all visitors.

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Third-Party Content

While we strive to make all areas of our website accessible, some third-party content or integrations (such as embedded videos, booking tools, or social media plugins) may not fully meet accessibility standards. We encourage these providers to improve accessibility and offer assistance where possible.

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Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you experience any difficulty accessing content or require assistance, please contact us.

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Accessibility Goals

Charlotte Hayes Coaching is dedicated to creating a digital environment where everyone can access coaching services with independence and dignity. We are continually working toward a more inclusive online presence.